Help Page - Frequently Asked Questions (FAQ)
If your question is not answered among the following Frequently Asked Questions please contact us for further assistance.
How soon will I receive my order?
Ninety-six percent of order are shipped within 24 hours, many on the same day we receive them. Delivery times are listed on the shipping information page. If you have any concerns about your order, please contact Customer Service by email or phone.
Email: Click here
Phone: (800) 644-2665
International orders: (323) 478-1667
What shipping methods do you use?
U.S. Postal Service, UPS and FedEx. See our shipping information for details.
How do I order a book or ask a question about my order?
Order from this web site by using the shopping cart button next to each item. Then, when you wish to view your shopping cart or check out, click on the "View Cart/Checkout" button on any page. If you have difficulty with the shopping cart, prefer to order by phone, or have a question about your order, contact Customer Service by phone or email.
Email: Click here
Phone: (800) 644-2665
International orders: (323) 478-1667
Can I order by phone?
Yes. Call (800) 644-2665. From outside the U.S. call (323) 478-1667.
Do you print playing
cards?
Although we publish Politicards, we do not print playing cards. There are a small number of companies that have the specialized equipment to manufacture playing cards. For additional information about playing cards and manufacturers world-wide visit these excellent web sites:
Playing Card Manufacturers
The House of Cards
The World of Playing Cards
Can you print a book for me?
Action is not a printer. The following web sites are a good starting point for finding a book printer and are excellent resources for learning more about publishing.
John Kremer's Book Marketing
Publisher' Marketing Association
How can I get my book published?
There are lots of resources and advice on the web trying to answer this question. A few are listed below.
1. Sometimes this question is asked when what is really needed is a book printer. See the links in the printing question above to search for a printer.
2. If you are becoming familiar with the world of publishing for the first time it is important to learn how to submit a manuscript, to find out what individual publishers want and to study publisher's submission guidelines and catalogs. It is a very worthwhile investment of your time to become familiar with the business of publishing and the following websites are good places to start.
Writer's Digest.Com
Society of Children's Book Writers & Illustrators
Science Fiction & Fantasy Writers of America
Romance Writers of America
Mystery Writers of America
Black Writers Alliance
And our personal favorite for advice on the art and business of writing fiction: Writers of the Future, an annual anthology of the best new speculative fiction and fantasy writing along with great articles on writing by the top names in the business. Great writing and lots of good advice. It's available from the Writers of the Future web site.
3. If you believe that your manuscript would be a good fit with Action Publishing please review our submission guideline on the following pages.
Submission Guidelines for Writers
Submission Guidelines for Illustrators.
What is the correct format for a book manuscript?
As any editor will tell you, publishers do not like to receive an incorrectly formatted manuscript. In fact, a poorly formatted manuscript will usually be rejected out-of-hand. Advice on how to correctly format a book manuscript from renowned author and editor Algis Budrys' book, Writing to the Point,can be found on the following page.
How to Correctly Format a Book Manuscript by Algis Budrys
